How do I ask about a rental?
Open the rental listing that interests you and use the inquiry option to request current availability, rent, and showing details.
Tenant Resources
Helpful guidance for every stage of your tenancy.
Move-in guidance
Start your tenancy with confidence
- 01
Confirm your move-in details
Review your lease, move-in date, key pickup plan, and any required documents before the day arrives.
- 02
Set up your essentials
Arrange utilities and update your address so the basics are ready when you arrive.
- 03
Document your home
Complete your move-in condition notes and save photos for your records.
During your tenancy
A shared responsibility.
- 01
Maintenance and repairs
For non-urgent maintenance, share clear details about the issue and the best way to reach you. For immediate safety concerns, use local emergency services first.
- 02
Lease and policies
Your signed lease is the best source for your home's specific terms, including rent, occupancy, pets, parking, and renewal details.
- 03
Respectful community living
Care for shared spaces, follow building guidelines, and communicate early when you have a question or concern.
Move-out guidance
Leave on good terms.
- 01
Give proper notice
Review your lease for the required notice period and submit your move-out notice in writing well in advance of your intended date.
- 02
Prepare your home
Clean thoroughly, remove all belongings, and address any damage beyond normal wear and tear before your final walkthrough.
- 03
Return keys and confirm checkout
Coordinate key return with your landlord and confirm the move-out date and inspection time in writing.
Common questions
Answers for renters
What should I have ready before applying?
Application requirements can vary by home. Review the listing and application guidance, then gather the requested information before you begin.
Where can I find my lease terms?
Your signed lease and any addenda contain the terms that apply to your home. Keep a copy in a safe, easy-to-find place.
What should I do if I need a repair?
Use the maintenance contact information provided for your tenancy and include a clear description of the issue. For emergencies, contact local emergency services immediately.
Need help with a rental question?
We're here to help you understand the next step.